Refund policy

Refund Policy – Timing Wellness

Refund Policy

At Timing Wellness, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at timingwellness.store@gmail.com or call +92 322 3889698.
Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at timingwellness.store@gmail.com or +92 322 3889698.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care, health, and hygiene products

We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions regarding your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may place a separate order for the replacement item.

European Union 14-Day Cooling Off Period

If the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be unused, unopened, and in its original packaging with proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and inform you whether the refund has been approved or rejected.

If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or payment provider to complete the transaction.

If more than 15 business days have passed since your return approval, please contact us at timingwellness.store@gmail.com or +92 322 3889698.